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Thread: [SOLVED] Held Hostage

  1. #1
    mikenconnie Guest

    Angry [SOLVED] Held Hostage

    On my other computer (supposedly also protected by ZoneAlarm) there's a new item called "Livevirus Live" that keeps popping up with antivirus and antispyware alerts. It has a free scanner that has identified 34 malware infections. In order to remove these I have to buy an upgraded version. I can't seem to get rid of this junk. That other computer runs on Vista, but I can't find the critter in control panel to uninstall it. I've scanned the machine once with ZoneAlarm and found three viruses that were automatically quarantined, but the darn thing won't go away! HELP!
    Last edited by fax; January 20th, 2010 at 12:24 AM.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: Held Hostage -> Malware clean up needed

    Its a fake security software reporting fake infections to steal real money.
    Please follow ALL steps suggested here:
    http://forums.zonealarm.com/showthread.php?t=70448

    Never ever trust any window popping up saying that you are infected even less installing any executables proposed to you as a consequence.
    Just close the windows and you will be safe. Only trust ZA pop-ups.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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