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Thread: [SOLVED]KAV and ForceField Compatibility --> Just disable Kaspersky URL advisor addon

  1. #1
    silendestiny Guest

    Default [SOLVED]KAV and ForceField Compatibility --> Just disable Kaspersky URL advisor addon

    My brother had just installed latest version of FF 15_053_049 and it seems to have conflict with kaspersky antivirus 2010 which he had used for several months. After installing the FF and run mozilla, the Kaspersky antivirus scan function did not working anymore. Uninstall FF and Kaspersky antivirus scan back to normal. Is this mean FF does not compatible with Kaspersky antivirus?
    Last edited by fax; January 24th, 2010 at 06:25 AM. Reason: title

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
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    17,292

    Default Re: Latest FF Compatibility

    This is the first time I hear this in here... as you probably know by now we are all users here. ZA staff does not monitor this board. You should address the ZA technical support to know if there is any known compatibility issues between the two.

    Please post back here with the ZA support answer, it will help other users!

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
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  3. #3
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,641

    Default Re: Latest FF Compatibility

    This suggests Kaspersky is the issue and not ZAFF. its possible Kaspersky introduced something new that makes them not work with ZAFF on the same system.

    Please contact Kaspersky first and if they cant resolve the issue then ask them to contact our developers.


    Forum Moderator
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4
    silendestiny Guest

    Default Re: Latest FF Compatibility

    I'd contacted with the Kaspersky technical support and they didn't provide any detail answered. They just told me to uninstall the ZAFF. I still have remaining of 200+ days ZAFF license. I tried to disable the Kaspersky URL advisor addon first then reinstall the ZAFF. ZAFF works like it should and also the scan function of KAV back again.. I'm using the latest firefox 3.6 and FF 1.5.53.49
    Last edited by silendestiny; January 24th, 2010 at 05:26 AM.

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