About a week ago I opened my free zonealarm firewall and found a blank user interface. I found the topic about that on the forums and did the clean install.
My main issue is that BEFORE I got the blank UI screen, the free firewall would properly block microsoft programs per my settings (I had it set to ask). Since I reinstalled, the free firewall will NOT "ask" when it comes to the microsoft programs--specifically IE.
I checked the forums again and found a post where it is stated that in order to guarantee both inbound and outbound protection of microsoft programs, you need the paid version of the firewall.
I actually ended up with the wrong product--I got the security suite rather than just pro; however, it STILL allows ALL microsoft programs and will not ASK even when I set it to ASK in both the trust level and access columns. Additionally, I HATE HATE HATE this security suite.
Bottom line: how do I get the free firewall to work like it did before the blank UI situation?
I have tried system restore and that has not worked. I also should add that I have used CCleaner to clean up any old registry items having to do with having uninstalled and reinstalled ZA products multiple times in the last 2 days. I also printed and followed the manual uninstall instructions from the forums just to be absolutely sure I was starting with a clean slate before installed this horrid security suite.
Sorry for the novel but can someone PLEASE help me get back to my properly working free firewall. I am at my wits end here