I've been running ZA Free for several years and late last year received and accepted an offer to try ZA Pro. I have my license info. I have the downloaded SW (filename "zapSetup_90_136_en.exe").
Before I installed, I thought it best to perform a Clean install instead of Upgrading over the existing. The Readme says I should be able to Backup my settings so I can then restore them on the new install. But there is no button for backup on the Overview\Preferences tab as the Readme describes.
From the About dialog my installed version is "ZoneAlarm version:8.0.298.000". Machine is XP Pro SP3.
(1) Is the Clean install the correct approach?
(2) How can I backup my settings?
(3) Where should I find the correct uninstallation procedure to avoid the problems that may otherwise occur if the proper procedure is not used?
Thanks in advance.