Operating XP, renewed my ZA last month, cannot access my ZA site anymore. There is a red circle with a white x inside the circle that is sitting on part of the Z symbol, this will not go away with a restart, will not open ZA panel so I can check to see what is going on. If I close the Firefox session, I cannot reopen by clicking on the proper image. I have to restart the computer in order to start a new internet connection.

I know only the basics about computers, I cannot gain access to a support "live chat" person in order to ask them what this red circle with the white x on the ZoneAlarm Z means. Anyone know how I can get in touch with ZoneAlarm by email, or have a telephone number for them?

Many Thanks!