I've got this slick new personal organizer program called EssentialPIM Pro... With the latest version of ZoneAlarm (Internet Security Suite 9.1.008) running, when EPIM starts up it generates this security warning. The detailed info says "EssentialPIM Pro is trying to access physical memory."

This seemed a little suspicious to me (no other software on my machine does this), so I emailed EPIM's tech support to see if they could explain it. Their cavalier response made me even more suspicious: "It's a false positive report feel free to ignore it." No other information given.

This is otherwise good software (that I paid for!) - and what I'd really like to know is how to determine for myself if it's doing something nefarious or not? I suppose it could be a genuine false positive, but it just sounds fishy.

Any tips or information would be appreciated... Thanks!