This is my first time on here - so sorry if I don't have the correct lingo.
I have recently installed ZA Antivirus on a PC that is running XP Professional. Everything looked fine - but when we open PDF attachments from Outlook Express emails - the first one opens fine - normal speed - but the next one you try takes about a minute. This is even true if you close the first one.
Also, if you try and close the email before the PDF file opens - the PC is so locked up trying to open the PDF file that it gives a 'not responding' message for Outlook Express. If you just wait for the PDF file to open - then everything starts running again.
I know this sounds like a weird quirk - but I haven't found this problem on any other PC that has ZA Antivirus running. We have tried rebooting, checking for updates to the ZA and making sure that Acrobat Reader is a trusted program. The only thing that stops the problem is when I turn ZA off - and then it all goes back to normal.
I would love to stick with Zone Alarm - if there is anyway of fixing this.
Any thoughts much appreciated!