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Thread: how stop zip file download pop-up

  1. #1
    tcloud Guest

    Default how stop zip file download pop-up

    How do I stop the popup / message when downloading zip files (don't know whether it appears for other downloads)?

    (I'm not sure what forum to post this question in, sorry if this is the wrong place.)

    I just installed ZA Extreme Security 9.

    Now, when I choose to download a file (using FireFox) I get a pop-up asking if I want to Run or Save the file.

    After the download is complete, a similar pop-up appears asking if I want to open the file now.

    How do I turn this "feature" off?

    Running -- XP SP3; FF 3.5.7

  2. #2
    Join Date
    Nov 2004
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    Default Re: how stop zip file download pop-up

    Hi!
    you can't unless you turn off the web browser protection. Next ZA Extreme version will include this feature (no ETA, currently in BETA). Turning off this option will also turn off the possibility of scanning the files with the new ZA heuristic/sanbox analyzer.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    tcloud Guest

    Default Re: how stop zip file download pop-up

    thanks for the reply.

    I'm accustomed to ZA scanning zip files for embedded problems -- I do not want to have to answer a question every time I want to download one, and I download files on a regular basis as part of my daily activities.

    (What other surprises await me as I use ZAES?)

    Tom

  4. #4
    Join Date
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    Default Re: how stop zip file download pop-up

    Quote Originally Posted by tcloud View Post
    (What other surprises await me as I use ZAES?)
    Tom
    I guess none, but if you have any other question please do not hesitate to ask! We will try to do our best to help you.
    Also note that with a valid license you can contact, free of charge, the official ZA technical support at the links below.

    Cheers,
    Fax
    PS: the scan you can do with ZA antivirus is different from the one you can do with the download heuristic scan.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    tcloud Guest

    Question how turn off file download complete pop-up

    After I download a Zip file, a pop-up appears asking if I want to open the file. The pop-up is labeled "ZoneAlarm Browser Security".

    How do I stop this pop-up? I know how to open files I download and don't need another nuisance pop-up.

    ~~snip~~

    I see where people complained about this in 2004, 2007, 2008 and 2010 -- each time being told the "next version" would correct this.

    I really, really DO NOT want to have to click "No" every time I download a zip file (or any other file, for that matter) -- how do I turn off this pop-up?

    System info:
    Win XP Pro v. 5.1.2600 SP 3 Build 2600

    ZoneAlarm Extreme Security version:9.3.037.000
    TrueVector version:9.3.037.000
    Driver version:9.1.522.000
    Anti-virus engine version:8.0.2.48
    Anti-virus signature DAT file version:1048322048
    AntiSpam version:6.0.0.2383
    ZoneAlarm Browser Security 1.5.152.14
    ZoneAlarm ForceField Spyware Scanner 1.5.53.235
    ZoneAlarm ForceField Anti-Phishing Database 1.2.104.0
    ZoneAlarm ForceField Spyware Sites Database 04.155
    Last edited by fax; March 28th, 2011 at 05:40 AM. Reason: personal info

  6. #6
    Join Date
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    Default Re: how turn off file download complete pop-up

    Quote Originally Posted by tcloud View Post
    I see where people complained about this in 2004, 2007, 2008 and 2010 -- each time being told the "next version" would correct this.
    It has been corrected since version 9.1, if I remember well.

    Go to ZA browser security section --> Advanced --> settings tab --> Unckeck the section related to the download protection.

    However, you will loose the possibility of scanning the file with the ZA own heuristic scanner. As already indicated to you at the time of beta testing of the new version.

    Cheers,
    Fax
    P.S. I have moved this message into your own thread already opened. If you have one thread open on the same ssue please use it. It will help not to disperse the information in multiple posts.
    Last edited by fax; March 28th, 2011 at 05:43 AM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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