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Thread: [SOLVED] CPU usage zlclient.exe - ZA over Kaspersky AV 2010 -> Turn OFF ZA log

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  1. #1
    robotnz1 Guest

    Default [SOLVED] CPU usage zlclient.exe - ZA over Kaspersky AV 2010 -> Turn OFF ZA log

    Hi,

    I have ZA (ZoneAlarm version:9.1.007.002 TrueVector version:9.1.007.002
    Driver version:9.1.007.002) installed over Kas AV 2010 on Sony Vaio (pentium 1.3m) with win XP Home. It's running nice and clean and crisp but the zlclient cpu usage looks to be way too high and out of my expectation level - it's hogging cpu!!

    The zlclient cpu usage when the machine is idle is constantly 20-23% and varies only within that range. So since machine is sitting idle why is this?

    At the same time Kas AV (avp.exe??) is drawing zero cpu - as I think it should when machine is idle.

    The situation changes little when machine is working, like when browsing, then the zlclient cpu usage can drop to low levels on rare occasion when cpu is consumed by other processes, but it recovers quickly and 99% of the time remains back on its 20-24% level, when as far as I can see it should be doing nothing - or say 1-2%.

    I have posted a typical idle screenshot of the task managers processes window here:
    http://robotnz1.pixa.us/images/18699...age-20.02.2010

    please advise - cheers :-)
    Last edited by fax; February 19th, 2010 at 09:59 AM. Reason: title

  2. #2
    garywa Guest

    Default Re: CPU usage zlclient.exe - ZA over Kaspersky AV 2010 -

    Have you tried the solution posted in this sticky topic:

    http://forums.zonealarm.com/showthread.php?t=72457

    It sounds like the problem you described. Post back and let us know if following those steps resolves the issue.
    Last edited by garywa; February 19th, 2010 at 08:26 AM. Reason: Clarification

  3. #3
    robotnz1 Guest

    Default Re: CPU usage zlclient.exe - ZA over Kaspersky AV 2010 -

    cheers,

    Turned off debug and restarted, all sweet now.

    I had been pretty annoyed to lose ZA when Kas AV forced its uninstall during it's load, but I asked Kas and they said re-install ZA over Kas AV due to licensing and similar dll's being used.

    thanks a lot. :-)

  4. #4
    garywa Guest

    Default Re: CPU usage zlclient.exe - ZA over Kaspersky AV 2010 -

    You're welcome!

    Glad it worked for you and thanks for reporting back.

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