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Thread: Did ZA disabled user.exe and taskmgr.exe

  1. #1
    sergeart Guest

    Default Did ZA disabled user.exe and taskmgr.exe

    Hello,

    Need some help with unusual issue. I've got a whole bunch of worms and trojans recently. I purchased ZA with antivirus, installed it and ran a scan. While running the scan I've had several pop-ups in regards of suspicious behavior of certain files. Included among them were user.exe and taskmgr.exe. So I have denied these files access to the system since I assumed they were hijacked by the worms. I could not even imagine, that ZA would asked me to disable legitimate and essential services!

    Now I am totally unable to log in to any accounts on my PC. It's an old laptop with XP pro, but I really need it for some legacy apps it runs. I can boot it from BartPE, but this utility has very limited abilities. How can I possibly unable user.exe once again?

  2. #2
    Join Date
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    Default Re: Did ZA disabled user.exe and taskmgr.exe

    Hi!
    Try to get expert support from spywarehammer or bleeping computer

    Links here:
    http://forums.zonealarm.com/showthread.php?t=70448

    Cheers,
    Fax

    Click here for ZA Support
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