Hi, everyone ~ Hope you gurus out there can help me with 3 urgent problems:
1. Get a message via ZoneAlarm (appears when send to tray is selected) icon in lower right hand corner of desktop = "Your anti-virus needs an update. click Check for Updates"
Also get an error message: "Your Anti-Virus needs a signature code" ???
I do that, and the anti-virus / spyware download begins, and then consistently times out at appx. 48% with an error message which reads:
2. Tried going to the Product Info screen (under Overview) & clicking on:
For technical support click here. Firefox opened with the URL:
http://redirect.zonealarm.com/redire...xite0utp3ssi00 BUT NO DATA APPEARED ON THE PAGE and I cannot connect with Technical Support.
3. From the same screen (as above) tried clicking on the Renew button. Firefox opened with the URL:
http://redirect.zonealarm.com/redire...xite0utp3ssi00. SAME PROBLEM AS ABOVE, and NO renewal option visible. Just a blank white page.
Am running ZoneAlarm Extreme Security Version 9.1.008.000
True Vector security engine vers 9.1.008.000
Driver Vers 9.1.008.000
AntiVirus/Anti Syware engine version 188.8.131.52, DAT file version 993960192
Anti Spam vers 184.108.40.2063
ZoneAlarm ForceField 220.127.116.11
Operating System: Windows XP Home Edition
No other anti-virus software installed
~ Would REALLY appreciate some help with it all ~
Thanks so much ~ englishrose x