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Thread: Downloads fail at ~10MB

  1. #1
    ajbicza Guest

    Question Downloads fail at ~10MB

    Since installing ZoneAlarm Extreme (previously had internet security which worked fine for downloads) I've found that large file downloads fail at around 10MB with no warning (the ZoneAlarm download screen just disappears). If I uncheck 'Check file downloads for spyware' on the settings page then the file downloads OK - but I'm disabling one of the ZA security features. Has anyone else seen this and found a solution?

    Thanks

    Windows XP SP3
    IE 8

    ZoneAlarm Extreme Security version:9.1.008.000
    TrueVector version:9.1.008.000
    Driver version:9.1.008.000
    Anti-virus engine version:8.0.2.42
    Anti-virus signature DAT file version:1011790112
    AntiSpam version:6.0.0.2383
    ZoneAlarm ForceField 1.5.53.4
    ZoneAlarm ForceField Spyware Scanner 1.5.53.97
    ZoneAlarm ForceField Anti-Phishing Database 1.2.104.0
    ZoneAlarm ForceField Spyware Sites Database 04.075

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: Downloads fail at ~10MB

    Hi!
    have you tried the latest beta of extreme? Very stable and resolve many issues with forcefield in ZA Extreme. If it is a ZA issue the beta should resolve it. However, it may be not at all related to it. May be a corruption of your TCP/IP or due to other toolbars/security tools.

    Beta here: www.zonealarm.com/beta

    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    ajbicza Guest

    Default Re: Downloads fail at ~10MB

    Fax,

    Thanks. Further testing shows that unchecking the 'check downloads ...' option is not enough - I have to disable forcefield altogether to get large downloads to load (btw it only affects downloads - the internet is fine). Will try the beta and see.

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