Thought I would let everybody know there maybe issues with the update server again, mine has just stopped working, i have been onto online tech support and heres the conversation:
Kelly: Thank you for contacting ZoneAlarm Technical Support. How may I help you today?
Nanker: Hi is there a problem with the update server for the antivirus, I am getting the following message: "Error: download error!
Kelly: There was an issue a few days ago, but that should be resolved now.
Nanker: Its contacting the server getting to 12% and then the download error is appearing
Kelly: Ok, I'm checking a few of the machines here to see if we also get that error. One moment please
Kelly: It looks like the AV servers may be down temporarily again, since our machines are experiencing the same issues here. I have reported the issue, and hopefully this will be fixed within the next 24-48 hours again.
Nanker: Kelly thanks for that thought I might have a nasty in the system, have run a fullscan and just running a rootkit now
Kelly: OK, great. I'm sorry for the inconvenience; hopefully this will be rectified soon