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Thread: Microsoft Fix It Tools vs old Ver 8.0 ZoneAlarm

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    RoHe Guest

    Angry Microsoft Fix It Tools vs old Ver 8.0 ZoneAlarm

    In case anyone else encounters this problem...

    Was having trouble with Microsoft updates so they had me download and install their Windows Update Reset Fix It Tool (#50202) to reset some filies on my system running XP Pro SP3.

    But installation of the Fix It tool kept failing with the message:
    "The installer has encountered an unexpected error installing this package. This may indicate an error with this package. The error code is 2755."

    After more than 2 hours on the phone with MS, and when all else failed, I decided to disable ZoneAlarm (v8.0.298.000) and the Fit It installed without further issues.

    Too bad it didn't fix my problem with MS updates. []
    Last edited by GeorgeV; February 25th, 2010 at 03:02 PM.

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