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Thread: rootkit scan suddenly goes to finish screen (at a low % progress?)

  1. #1
    benreffell Guest

    Default rootkit scan suddenly goes to finish screen (at a low % progress?)

    when doing rootkit scans the scan starts fine and seems to progress fine, slowly the progress moves up e.g. 3%@15mins, 4%@20mins etc the higest I've seen it was 10% after about 50mins of scanning (note these are not exact figures).

    I leave it thinking it'll take ages to finish.

    Then when I return it's suddenly finished!! However I have always returned after a short time e.g. 15mins when I would have thought it may have progressed a few more %.

    Is this sudden finishing (I don't know if it suddenly shoots along showing 90% progress etc) normal behaviour? or is it an indication I may have some problem?

    I have the latest version of ZAISS with auto daily updates set, running Vista (also updates automatically) on an Acer Aspire 9420 (about 2yrs old).

  2. #2
    Join Date
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    Default Re: rootkit scan suddenly goes to finish screen (at a low % progress?)

    Hi!
    if you see that no user here have ideas on how to help you (as it look like from the number of answers) then better to contact ZA technical support directly.
    Technical support is free of charge if you have a valid license.

    Link to technical support in my signature.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    benreffell Guest

    Default Re: rootkit scan suddenly goes to finish screen (at a low % progress?)

    Reply from ~SNIP~
    Last edited by fax; March 3rd, 2010 at 09:25 PM. Reason: Personal Comm from Support

  4. #4
    Join Date
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    localhost
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    17,291

    Default Re: rootkit scan suddenly goes to finish screen (at a low % progress?)

    Sorry, please keep the contacting ZA official support directly. No use to post here the communication you have with them.

    Thank you for your understanding and support.

    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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