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Thread: [SOLVED] Unable to access sites with ZA Extreme -> Removed other security tools

  1. #11
    Shirl Guest

    Default Re: Unable to access certain sites with ZoneAlarm Security Suite Extreme

    Quote Originally Posted by fax View Post
    As George suggested: Right Click the ZA icon near the clock --> Select "Shutdown ZoneAlarm Extreme....".
    Now try the sites. Do they work? If not, its not ZA.

    You could check in the hosts file if they are present there.

    Fax
    I'm sorry, but I don't know how to get into the hosts files Fax. :>(
    I clicked on the hosts file link above but I don't understand what they are saying or how to find this file.

  2. #12
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,284

    Default Re: Unable to access certain sites with ZoneAlarm Security Suite Extreme

    On XP you will find it here:
    Windows\system32\drivers\etc\hosts

    Edit the file with Notepad.
    Could these sites may be blocked in the router?

    Fax
    Last edited by fax; March 1st, 2010 at 01:05 PM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #13
    Shirl Guest

    Default Re: Unable to access certain sites with ZoneAlarm Security Suite Extreme

    Quote Originally Posted by fax View Post
    On XP you will find it here:
    Windows\system32\drivers\etc\hosts

    Edit the file with Notepad.
    Could these sites may be blocked in the router?

    Fax
    Sorry I have been gone, I have been trying to run a restore on my computer but so far it won't let me.

    I will check the above soon. I have had the all that including the router checked and even my compast company which is working with me about the problem. The don't understand it either.

  4. #14
    Shirl Guest

    Default Re: Unable to access certain sites with ZoneAlarm Security Suite Extreme

    Quote Originally Posted by fax View Post
    On XP you will find it here:
    Windows\system32\drivers\etc\hosts

    Edit the file with Notepad.
    Could these sites may be blocked in the router?

    Fax
    Where do I search for: Windows\system32\drivers\etc\hosts

  5. #15
    Shirl Guest

    Default Re: Unable to access certain sites with ZoneAlarm Security Suite Extreme

    Quote Originally Posted by Shirl View Post
    Where do I search for: Windows\system32\drivers\etc\hosts
    Well I finally found it but I have no clue what I am looking at. Going to call a professional. I am pooped!

  6. #16
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,284

    Default Re: Unable to access certain sites with ZoneAlarm Security Suite Extreme

    Yeah, better to be assisted by a professional that will look into your PC directly.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #17
    Shirl Guest

    Default Re: Unable to access certain sites with ZoneAlarm Security Suite Extreme

    Quote Originally Posted by fax View Post
    Yeah, better to be assisted by a professional that will look into your PC directly.

    Cheers,
    Fax
    Hi Fax and GeorgeV,

    By gollie I got it fixed. I knew SpyBot Search & Destroy was the culprit but I uninstalled it without thinking so I went to where you told me to go and I saw where SpyBot had grabbed ZoneAlarm.com so I deleted the whole darn thing and sent it to the recycle bin, rebooted this beast and low and behold I was into the sites fast and ferious. LOL Now if I could only remember how I sent that puppy to the recycle bin I would have it made.
    I am to tired right now, maybe tomorrow morning I will remember...

    Thank Loads for the help,
    Shirl

  8. #18
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,284

    Default Re: [SOLVED] Unable to access sites with ZA Extreme -> Removed other security tools

    Hello!
    Glad to hear the issue is finally resolved now.

    Thank you for taking the time to report back about the solution.
    Since the problem is solved. I will close this thread. Feel free to open a new thread for any other ZA related issue

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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