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Thread: Zone Alarm Facebook Virus Help Needed

  1. #1
    debfun Guest

    Default Zone Alarm Facebook Virus Help Needed

    I have Security Suite 9.1.008 and have somehow contracted some sims virus going around on Facebook. Anyone know how to get rid of this???

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
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    10,465

    Post Re: Zone Alarm Facebook Virus Help Needed

    Quote Originally Posted by debfun View Post
    I have Security Suite 9.1.008 and have somehow contracted some sims virus going around on Facebook. Anyone know how to get rid of this???
    Try this:

    Malware Clean-up Guidance
    NOTE: the steps below works only if you are on the latest versions of ZA (version 9). If you are not, please update.
    Try to perform a full Antivirus/Antispyware scan but in SAFE MODE WITH NETWORKING.

    1. Set ZA Antivirus/antispyware to "Ultra Deep Scan" under the advanced options of the ZA antivirus/antispyware tab (scan modes);
    2. Reboot in SAFE MODE WITH NETWORKING;
    3. Manual run ZA (ZA firewall will be OFF but Antivirus/Antispyware will be functional);
    4. Run a full ZA AV/AS scan;
    5. Reboot in Normal Mode
    6. Set ZA Antivirus/Antispyware back to Normal

    How to start in SAFE MODE WITH NETWORKING

    If the above fails try to clean your system with:

    A. Download update and scan with MBAM
    WARNING: Some malware will block the download of this software, rename the installer to a random name before saving and running
    B. Use the superantispyware online cleaning tool --> Here or download, update and scan with superantispyware FREE
    WARNING: Some malware will block the download of this software, rename the installer to a random name before saving and running
    C. Download update and scan with A2 free

    Still Problems? Try the bootable CD fromDrWeb

    For a final check that your PC is clean run Hitman Pro cloud scanning (the scanner is free not the cleaning)

    if ALL the above fails please post your Hijackthis log to BleepingComputer or SpywareHammer

    Once you have cleaned the system please remember to purge the windows system restore points. You may be reinfected otherwise.
    - Disable system restore (How to disable windows SYSTEM RESTORE);
    - Reboot the PC
    - Re-ensable system restore
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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