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Thread: Uninstalled ZA and now Explorer 7 shows "Error needs to close"

  1. #1
    jaboodles Guest

    Unhappy Uninstalled ZA and now Explorer 7 shows "Error needs to close"

    I had to uninstall ZA from my notebook because it slowed my system down too much. Now Windows Explorer 7 shuts down every time I try to start it citing an "error". Has anyone had this experience? How do I fix it? I've seen others who've had the problem after installing ZA, but not uninstalling it.

    Thanks!

  2. #2
    Join Date
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    Post Re: Uninstalled ZA and now Explorer 7 shows "Error needs to close"

    Quote Originally Posted by jaboodles View Post
    I had to uninstall ZA from my notebook because it slowed my system down too much. Now Windows Explorer 7 shuts down every time I try to start it citing an "error". Has anyone had this experience? How do I fix it? I've seen others who've had the problem after installing ZA, but not uninstalling it.

    Thanks!
    I'm sorry, we are all users here in this User Forum, and can not diagnose whether ZA was the cause or not based on the Limited information that you provided?

    This Forum exist to allow Volunteer experienced Zone Alarm Users to help the Few Users who encounter a problem with ZoneAlarm and need to be guided in the right direction..

    Whenever posting here- or Contacting ZA Tech Support, it is always advisable to list your:Windows OS (XP SP 2-3 / Vista SP1-2 / Windows 7 32-Bit/64-Bit), your ZoneAlarm product Type (Free,Pro,AV, Suite,Extreme) and ZA version number (7.0,8.0,9.0,9.1), Brand of Computer and CPU, is it a DeskTop or Laptop, List any other Security Programs installed.
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