Hi, and this is my first time here at the ZoneAlarm User Community. I have been a faithful user of ZoneAlarm products for many years including the ZoneAlarm Antivirus/Anti-Spyware product.
Unfortunately I encountered a major issue with my laptop recently. My laptop runs ZoneAlarm Antivirus and it was on when I was online. Suddenly - without any warning - I started to get annoying pop-ups for a product called "Antivirus XP". It caused my ZoneAlarm software to malfunction and I was practically unable to go online using Internet Explorer.
I immediately backed up all data on my laptop, which I was able to do. I tried to get rid of this "Antivirus XP" for about 45 minutes to no avail. I also made an immediate scan of my laptop with ZoneAlarm but it could not find anything.
Is there anything I could do to make sure that I do not get hit with "Antivirus XP" in the future? I had ZoneAlarm up to date and I had all my Windows XP updates in place. As I mentioned earlier, ZoneAlarm was on and running when I was online.