Results 1 to 3 of 3

Thread: "Setup was unable to find the installer" message

  1. #1
    hockeykong Guest

    Default "Setup was unable to find the installer" message

    Hi,

    I am currently on version 8.0 of ZoneAlarm Free Firewall. I tried severeal times to update to the latest version (I think it's 9 but the web page does not say, it says only "ZoneAlarm Firewall Update"). The file is the temporary one (zaSetup_en.exe, 263 Ko) that is used to download the real install file which is much larger. When I launch this zaSetup_en.exe file I get the choice of only downloading the installation file or of downloading and installing it. Either way I get the same message: "Setup was unable to find the installer". I'm usually on a USER type profile but if I try with my ADMIN profile the same thing happens. I don't know what to do.

    CURRENT SETUP:
    product: ZoneAlarm Free Firewall
    OS: Windows XP, sp 2 + all security updates
    version: ZoneAlarm version 8.0.065.000
    TrueVector security engine version 8.0.065.000
    Driver version 8.0.065.000
    machine: PC, Dell, Pentium 4, 1.80 GHz, 1.0 Go RAM

    Thanks in advance.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: "Setup was unable to find the installer" message

    Latest full installer is published always here:
    http://download.zonealarm.com/bin/fr...seHistory.html

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: "Setup was unable to find the installer" message

    Quote Originally Posted by hockeykong View Post
    Hi,

    I am currently on version 8.0 of ZoneAlarm Free Firewall. I tried severeal times to update to the latest version (I think it's 9 but the web page does not say, it says only "ZoneAlarm Firewall Update"). The file is the temporary one (zaSetup_en.exe, 263 Ko) that is used to download the real install file which is much larger. When I launch this zaSetup_en.exe file I get the choice of only downloading the installation file or of downloading and installing it. Either way I get the same message: "Setup was unable to find the installer". I'm usually on a USER type profile but if I try with my ADMIN profile the same thing happens. I don't know what to do.

    CURRENT SETUP:
    product: ZoneAlarm Free Firewall
    OS: Windows XP, sp 2 + all security updates
    version: ZoneAlarm version 8.0.065.000
    TrueVector security engine version 8.0.065.000
    Driver version 8.0.065.000
    machine: PC, Dell, Pentium 4, 1.80 GHz, 1.0 Go RAM

    Thanks in advance.

    1.) *** First. No Firewall program can Protect your Computer, if you DO NOT KEEP UP with all the Current Windows XP Security and Crittical Updtes issued by MicroSoft..

    Windows XP SP3 Plus nearly 70 More additional Updates after Service pack Three (SP3)

    2.) Your Version of ZA Free is very Old and no longer Supported..
    The Current supported ZA Free is Ver. 9.1.007.002..

    ZAFREE http://download.zonelabs.com/bin/fre...seHistory.html
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. "Not enough virtual memory" or Zone Alarm "instability"
    By lhanks in forum Windows and ZoneAlarm Messages and Alerts
    Replies: 2
    Last Post: September 29th, 2009, 07:07 AM
  2. "Windows Modules Installer has stopped working and was closed."
    By cbr in forum ZoneAlarm Configuration
    Replies: 1
    Last Post: September 10th, 2009, 08:45 PM
  3. Replies: 4
    Last Post: August 24th, 2009, 01:51 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •