Using ZAES v9.1.008, Outlook 2007, XP Pro SP3
I have email that keeps getting filtered into my "ZA Junk Email" folder in Outlook 2007 even after several attempts to identify a) the sender as safe b) the domain as safe. Somehow, mail identified as coming from safe sources, the same email addresses, is always filtered into the ZA Junk Mail folder.
It appears that ZAES either doesn't save my settings when I label an email source as safe or it is pulling it's rules from an internet database which conflicts with my settings and identifies email as Junk, even though I have already on several occasions gone through the Context Sensitive Menu Options to identify the email and the source as safe.
Email that should be in my inbox keeps being filtered in to Junk... Any ideas why?