Can one simply upgrade or?
Can one simply upgrade or?
Yes and No..
A.) If the old ZA Suite is 9.1.008 and updating to ZA Extreme 9.1.008 on the same Updated version of windows?
B.) then it is Possible for you to Download the new ZA Extreme 9.1.008.000 and save to your Hard drive..
Then go into Overview/Preferences and "UN-CHECK" Load Zone alarm on startup.. wait a minute for the change to take effect, then Reboot the Computer to Remove ZA vismon.exe from Memory..
C.) Once Windows is booted and the Computer is fully Booted up, Windows Firewall will be restarted to Temporarily protect you..
D.) now you can Click on the ZAES 9.1.008 Install file and follow instruction, Accept the Default setting and Trusted Zone, not Internet Zone,
E.) After Reboot, Click on AV/AS Update button, then allow a AV Scan, on Completion you should be good to go..
Plan - B
The simplest procedure is to :
1.) Download the Latest installer preferably with IE Browser and no Download Manager/accelerator like Get-Right, Livewire, Bit-Torrent, uTorrent) and save it to your Hard drive.
(MultiPlatform, installer will install on Both WinXP SP3 and Vista and Windows7)
2.) Before you Uninstall your current ZA, UNcheck "Load ZA... at startup" (under Overview - Preferences tab)
3.) Reboot the Computer. So that vsmon.exe/TrueVector will be removed from Memory
4.) Now use the new ZoneAlarm Removal Tool: Click here http://download.zonealarm.com/bin/fr...cpes_clean.exe
Save to desktop, right click and "run as administrator" This tool will remove all ZoneAlarm products from your system.
Please just download and run the tool, following the instructions. (you can un-install without net connections)
5.) Now Install the new update (clean) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..
*** NOTICE: Please note that ZASS and ZAXS do not play nice with many overlapping security tools (even if disabled).
To troubleshoot ZASS/ZAXS issues removethe other Security programs and (if you can't live without the other Security programs - Not Recomended) - Only re-install them once you see that ZA works as it should.
*** For example, the Following programs may not work well with ZoneAlarm, Kaspersky (KAV) or (KISS),Norton/Symantec, McAfee,AVG, Spyspweeper, NOD32, Spyware Doctor, trojan hunter, adware, SpyBotSearch & Destroy, PC tools Threat Fire, any other Anti-virus, some Anti-spyware, Registry Guard or locking tools, etc...
Please Post back here with your Progress Report
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