I am running Windows XP Pro on my PC along with Zone Alarm, version 9.1.008.000.
I have set up a VPN through a business I subcontract with and have been unable to access it. I go to log in to the VPN and it looks like I'm hooked up as evidenced by the icon in my taskbar which shows I'm connected. But when I go to access the VPN network folder, I get this:
"An error occurred while reconnecting to VPN. Microsoft Windows Network. The network path was not found. This connection has not been restored."
However, if I disable my Zone Alarm antivirus program, I am able to connect just fine. The IT people I am working for even were here, and she couldn't figure it out. She told me to just shut down my antivirus when I'm doing work for them, an idea I am not at all comfortable with doing. Any clues as to why I am having this problem and what steps I can take to be able to connect to this network? I appreciate any suggestions and help.