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Thread: Zone alarm will not accept license key

  1. #1
    takket Guest

    Default Zone alarm will not accept license key

    I renewed my subscription service for another year. I have a PC and two laptops. Zone alarm sent me the license key, which was accepted on the PC and one laptop. When i try to input it into the second laptop, it will not accept it. It says it is invalid. It should be noted that the new key is exactly the same as the one already in the laptop.

    The laptop runs windows xp and zone alarm is version 7.0.483.0

    I never upgraded beyond 7 because they discontinued the cookies/popup/mobile code control that I liked.

    So any idea why my license key would be rejected?


  2. #2
    garywa Guest

    Default Re: Zone alarm will not accept license key

    Sorry, we are all users here and cannot help with license key problems. The only way to resolve your issue is to contact Customer Service. They are the only ones who handle license key problems.

    Here is their link:

    Click on the Live Help Start Chat button. The web page says they are available 24X7 - except holidays. Remember, tomorrow is Easter Sunday.

  3. #3
    Join Date
    Dec 2002
    San Carlos, California

    Default Re: Zone alarm will not accept license key


    Version 7.x 8.x are not support and renewal keys will not work in 7.x

    You will have to upgrade to 9.1 to get any support whatsoever or you can ask for a refund if you don't wish to upgrade.

    Best regards,
    Forum Moderator
    Click here for ZA Support
    Monday-Saturday__ 24x6
    Closed Sundays and Holidays PST

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