As promised here is my version information:
Zone Alarm Security Suite version 9.1.507.000
True Vector security engine version 9.1.507.000
Driver version 9.1.503.000
AntiVirus/AntiSpyware engine version 126.96.36.199 DAT file version 1013546016
Antispam version 188.8.131.523
Zone Alarm Browser security 184.108.40.206
I run MS Windows XP Home Edition Version 2002 SP3
My primary Anti-Virus is Avast! version 4.8 Home Edition
I keep the AntiVirus portion of ZASS disabled. I made this choice because I wanted my Antivirus to check my incoming email on download from the mail server. I was told this was not possible with ZASS, that the AV functions were outsourced by Zone Labs (or CheckPoint) to a third party and it was not possible to even request this alteration.
So, at this point every few days, the settings of ZASS are completely reset. I don't know why this happens. When it occurs, I see a warning on boot that the ZASS AV has been resurrected as the primary AV and numerous ZA program alerts that I have frequently set in the past. This does not happen on every boot, but it is often enough that it is quite annoying. I quickly click through the alerts and then restore the ZASS settings from the last backup. I take a fresh backup of the settings weekly or if I detect a new alert.
Doubtless, I will allow my current ZASS subscription to lapse when it next expires. This inability to reliably retain program settings is a serious problem, one which the developer of any software product should correct.
I will try to update ZASS to 9.1.603.000. It should be noted that ZASS believes the running version 9.1.507.000 is current. I tried to update but ZASS is blissfully unaware of version 9.1.603.000. Also, there is a AV conflict only because the ZASS AV will not stay dead. It keeps returning to life when the ZASS settings are reset.