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Thread: [SOLVED] problem updating to 9.1.507.00 on Win7x64

  1. #1
    Bullmoose50 Guest

    Default [SOLVED] problem updating to 9.1.507.00 on Win7x64

    I currently have ZA 9.1.108.000 installed on my Windows 7 x64 machine and downloaded the update to 9.1.507.000. When trying to run the update i get an error

    "Cannot install ZoneAlarm Security Suite 9.1.507.000 on this computer. This computer has a Windows XP 64 bit operating system and ZoneAlarm Security Suite cannot install on this computer."

    Note that I am not running XP but Win7.

    when I run the compatibility troubleshooter I get the same error message plus the troubleshooter reports an incompatible program.

    Since i just renewed my license for 30 computers that we are migrating to windows 7 I am wanting to resolve this issue.
    Last edited by fax; April 12th, 2010 at 12:16 AM.

  2. #2
    Bullmoose50 Guest

    Default Re: problem updating to 9.1.507.00 on Win7x64

    Ok just talked to tech support and forcing compatibility to Vista SP1 seems to have done the trick

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