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Thread: Infected with Poison Ivy trojan

  1. #1
    dummie Guest

    Default Infected with Poison Ivy trojan

    Computer infected with Poison Ivy trojan.
    Both Internet Explorer and Firefox are on all the time (Task Manager).
    I cannot start Firefox without first ending processes for the browser.
    How will Zone Alarm eliminate this trojan?
    What do I do?

  2. #2
    Join Date
    Jun 2006
    The 3rd Coast - South Central Texas

    Default Re: Infected with Poison Ivy trojan

    Try this..

    Malware Clean-up Guidance
    NOTE: the steps below works only if you are on the latest versions of ZA (version 9.1.507 onwards). If you are not, please update.
    Try to perform a full Antivirus/Antispyware scan but in SAFE MODE WITH NETWORKING.

    1. Set ZA Antivirus/antispyware to "Super Scan" under the advanced options of the ZA antivirus/antispyware tab (scan modes);
    3. Manual run ZA (ZA firewall will be OFF but Antivirus/Antispyware will be functional);
    4. Run a full ZA AV/AS scan;
    5. Reboot in Normal Mode
    6. Set ZA Antivirus/Antispyware back to default Quick scan


    If the above fails try to clean your system with:

    A. Download update and scan with MBAM <== Click Here
    WARNING: Some malware will block the download of this software, rename the installer to a random name before saving and running (you can change the .exe into a .com)
    B. Use the superantispyware online cleaning tool --> Here or download, update and scan with superantispyware FREE
    WARNING: Some malware will block the download of this software, rename the installer to a random name before saving and running.

    Still Problems? Try the bootable CD fromDrWeb

    For a final check that your PC is clean run Hitman Pro cloud scanning (the scanner is free not the cleaning)

    if ALL the above fails please post your Hijackthis log to Bleepingcomputer or SpywareHammer

    Once you have cleaned the system please remember to purge the windows system restore points. You may be reinfected otherwise.
    - Disable system restore (How to disable windows SYSTEM RESTORE);
    - Reboot the PC
    - Re-ensable system restore
    ZoneAlarm® Extreme Security

    Click here for ZA Support
    Monday-Saturday 24 Hours Pacific Time
    Closed Sundays and Holidays

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