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Thread: 9.1.507.000 Doesnt remember settings on cold boot

  1. #1
    mynameis Guest

    Default 9.1.507.000 Doesnt remember settings on cold boot

    On my windows 7 x32, this version of zone alarm extreme security will not remember any of its settings. I am currently uninstalling and running the clean tool and reinstalling to see if it corrects the problem. Any suggestions?

  2. #2
    Heimer Guest

    Default Re: 9.1.507.000 Doesnt remember settings on cold boot

    I have the same problem, it doesn't happen always but pretty often.
    Yesterday it happened again so I uninstalled ZAP completely and reinstalled it.
    After I boot up my PC today I had to reconfigure everything again.
    Looks like only the rules defined by the Setup Wizard will be remembered, everything else is gone, even the Network zones.

    Windows 7 Ultimate 64bit

  3. #3
    Narxis Guest

    Unhappy Re: 9.1.507.000 Doesnt remember settings on cold boot

    I have that problem too. Only thing you can do is backup settings and restore them when you need it.

    ~snip~.
    Last edited by GeorgeV; April 10th, 2010 at 05:47 AM. Reason: off topic comments

  4. #4
    mynameis Guest

    Default Re: 9.1.507.000 Doesnt remember settings on cold boot

    Here we go again, I did the windows 7 updates this morning and it rebooted and zonealarm lost it's settings again. If no one has a fix for this I am going back a version!

  5. #5
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Smile Re: 9.1.507.000 Doesnt remember settings on cold boot

    Quote Originally Posted by mynameis View Post
    Here we go again, I did the windows 7 updates this morning and it rebooted and zonealarm lost it's settings again. If no one has a fix for this I am going back a version!
    If you have a Valid Za License key, you can give Tech Support the details of your Computer, version of windows, type & version of Zone Alarm and Details of your problem..

    Click on link in my Signature..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  6. #6
    glienesch Guest

    Default Re: 9.1.507.000 Doesnt remember settings on cold boot

    I've got the same problem. I've chatted with tech support. They first recommended resetting, then using the removal tool and reinstalling. Finally, they've recommended making sure I've got all the updates to Windows and use MSConfig to remove all services except ZA. Once things work, add services until I locate the "bad" service. I'll try that when I get time.

    Things worked before the update. I've got ZAXS installed on three computer and only one is giving a problem. The problem system is nearly identical (H/W and S/W) to one of the others. I hope this is seen as a problem for the ZA developers to fix. I don't think the problem is in my computer.

    glienesch


    Windows 7 Pro x64, clean install
    FireFox v3.6 x86
    ZoneAlarm Extreme Security v9.1.507.000

    Intel Core i7 920 with stock cooler
    ASUS P6T Deluxe mobo with OC Palm Remote (BIOS 1102)
    Corsair Dominator 6GB (3 x 2GB) TR3XG1600C8D DDR3 1600
    Intel X25-M 80GB SSD G1 x 2EA in a RAID 0 configuration 128 KB stripe
    Cooler Master 700W 80 PLUS SILVER Certified PSU
    EVGA NVIDIA GeForce 9800 GTX+ (G92) 512MB 256-bit GDDR3
    LG 22X DVD +/- R DVD Burner SATA
    Samsung SyncMaster 953BW 19"
    Antec Nine Hundred ATX Mid Tower Case

  7. #7
    nicke Guest

    Default Re: 9.1.507.000 Doesnt remember settings on cold boot

    Whats the problem with "Me too" comment??? Why the edit?

  8. #8
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: 9.1.507.000 Doesnt remember settings on cold boot

    Quote Originally Posted by nicke View Post
    Whats the problem with "Me too" comment??? Why the edit?
    Sorry but this is not a CHAT format board..

    Your Not Requesting ZA Help, Your Not providing much detail about your type of Computer hardware, Type of Zone Alarm, or Reporting Directly to ZA Live Chat Tech support..

    Whenever posting here- or Contacting ZA Tech Support, it is always advisable to list your:Windows OS (XP SP 2-3 / Vista SP1-2 / Windows 7 32-Bit/64-Bit), your ZoneAlarm product Type (Free,Pro,AV, Suite,Extreme) and ZA version number (7.0,8.0,9.0,9.1), Brand of Computer and CPU, is it a DeskTop or Laptop, List any other Security Programs installed.


    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,
    without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..
    Last edited by GeorgeV; April 24th, 2010 at 07:17 AM. Reason: typo
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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