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Thread: ZAISS 9.1.507.000 causes CRYPT32.DLL errors in Windows Event Viewer

  1. #1
    ananda Guest

    Default ZAISS 9.1.507.000 causes CRYPT32.DLL errors in Windows Event Viewer

    After having booted my three computers this morning, I went looking in Windows Event Viewer.
    I had tens of of red crypt32 messages in the Application Tab, and this for both my Win XP Prof (SP 3) and Win XP Home (SP3) computer.
    Not on my Windows 7 Ultimate 64-bit.

    I had two Event IDs: 11 and 8.

    They said:

    Event ID: 11
    Failed extract of third-party root list from auto update cab at:
    <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

    Event ID: 8
    Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The specified server cannot perform the requested operation.

    For both:

    Event Type: Error
    Event Source: crypt32
    Event Category: None
    Date: 10-04-10
    Time: 8:03:58
    Category: None
    User: N/A

    Description Event ID: 11:
    Failed auto update retrieval of third-party root list sequence number from:
    <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The specified server cannot perform the requested operation.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Description Event ID: 8:
    Failed auto update retrieval of third-party root list sequence number from:
    <http://www.download.windowsupdate.co...ate/v3/static/
    trustedr/en/authrootseq.txt> with error: This network connection does not exist.
    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.


    I did some further investigation and found this:
    crypt32 refers to crypt32.dll, version 5.131.2600.5512, and can be found in \Windows\system32.
    According to htpp://ww.processlibrary.com it should not be disabled, as it is required for essential applications to work properly.
    According to htpp://xpdll.nirsoft.net/crypt32_dll.html, 74 other DLL files in system32 directory are statically linked to this file, among which: advapi32.dll, kernel32.dll, msvcrt.dll, user32.dll

    This error does not happen in Win7, as its crypt32.dll version is 6.1.7600.16385

    Now what do we have to think of this error message, clearly caused by ZAISS 9.1.507.000 (I have never seen it with previous versions in the past three years)? How safe are we?

    Looking foward to your input.

    Ananda


    Update 1
    ---------

    There is no new CRYPT32 error message in Windows XP (SP3) Event Viewer Apllication Log when using FireFox (3.6.3).
    If you cledar it before you start using FF, you will see therfe isn't any red CRYPT32 error message.
    Use IE8, and there they rfe.
    I do not know about other browsers, as I do not have them installed.

    Update 2
    ---------
    Clear your Event Viewer, just reboot your computer, and you will see them again in the Application Tab!
    Last edited by ananda; April 10th, 2010 at 05:54 AM. Reason: Update 1 - Update 2

  2. #2
    Secret77 Guest

    Default Re: ZAISS 9.1.507.000 causes CRYPT32.DLL errors in Windows Event Viewer

    Same problem here. No reply yet?

    (Furthermore, I recently updated to 9.1.507.000 because the automatic update on ZAXS did not update me for two updates.)

  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
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    Default Re: ZAISS 9.1.507.000 causes CRYPT32.DLL errors in Windows Event Viewer

    Quote Originally Posted by Secret77 View Post
    Same problem here. No reply yet?

    (Furthermore, I recently updated to 9.1.507.000 because the automatic update on ZAXS did not update me for two updates.)
    1.) Contact Tech Support Live Chat link on monday when they are online.. , submiting a Web-form report when Live Chat is closed, may take 3-4 days for a reply from Tech support..

    2.) Sorry, You did not get the Automated Product update notice for the last two releases, because the Product Update Servers were turned OFF by checkpoint, until they wanted to Turn them back on..
    GeorgeV
    ZoneAlarm® Extreme Security


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