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Thread: [SOLVED] Network drive disconnects with ZoneAlarm on --> Trusted Zones

  1. #1
    bdawg923 Guest

    Default [SOLVED] Network drive disconnects with ZoneAlarm on --> Trusted Zones

    Ok, I have this setup at home: I have a laptop and a desktop on a wireless network and connected to a workgroup. I have ZoneAlarm version 8.0.298.000 on my laptop and on my desktop. I have an external hard drive connected to my desktop which I shared and then mapped on my laptop to be able to view and edit the files. But the only way I was able to map it was by turning off ZoneAlarm on my desktop. If I turn the Internet Zone Security to medium on my desktop, then on my laptop it tells me the network drive is disconnected. If I turn the Internet Zone Security off, then I can view the files on the drive again. Can anyone help me sort this out please?
    Last edited by fax; April 15th, 2010 at 01:47 AM.

  2. #2
    bdawg923 Guest

    Default Re: Network drive disconnects with ZoneAlarm on

    Anyone, please? I tried to contact ZoneAlarm support and got an email saying they don't accept Free ZoneAlarm as a product they help with, even though it's in the dropdown menu.

  3. #3
    Join Date
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    Default Re: Network drive disconnects with ZoneAlarm on

    Quote Originally Posted by bdawg923 View Post
    Anyone, please? I tried to contact ZoneAlarm support and got an email saying they don't accept Free ZoneAlarm as a product they help with, even though it's in the dropdown menu.
    This Forum exist to allow Volunteer experienced Zone Alarm Users to help the Few Users who encounter a problem with ZoneAlarm and need to be guided in the right direction..


    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..



    " If I turn the Internet Zone Security to medium on my desktop:"

    1.) I would Suggest changing Everything in ZA Firewall/Zones page from Internet Zone to Trusted Zone on both Computers..

    2.) Firewall Section Main Page..

    Internet Zone Security = High
    Trusted Zone Security = Medium

    3.) Program control Main page , Program control = Maximum..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4
    bdawg923 Guest

    Default Re: Network drive disconnects with ZoneAlarm on

    Quote Originally Posted by GeorgeV View Post
    This Forum exist to allow Volunteer experienced Zone Alarm Users to help the Few Users who encounter a problem with ZoneAlarm and need to be guided in the right direction..


    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..

    I understand, just let me know what you want to know and I'll tell you the information to make it easier to diagnose the problem.


    " If I turn the Internet Zone Security to medium on my desktop:"

    1.) I would Suggest changing Everything in ZA Firewall/Zones page from Internet Zone to Trusted Zone on both Computers..

    Ok, I did that.


    2.) Firewall Section Main Page..

    Internet Zone Security = High Is this smart? This option won't allow computers to connect to me.
    Trusted Zone Security = Medium This is set on both computers.

    3.) Program control Main page , Program control = Maximum.. Can't do this, says I need ZoneAlarm Security suite.
    My comments in red.

    Edit: Hey I think it works now. I think step 1 was the fix. Thanks so much GeorgeV!
    Last edited by bdawg923; April 14th, 2010 at 04:24 PM.

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