I'm attempting to install the Zone Alarm Free upgrade, again. I have tried to upgrade multiple times over the last several years always getting the error message:
"Could not load the DLL library
This app has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."
Usually I just give up because it's too aggravating and I don't speak techy. If I need to reinstall something I need very specific directions. Not just, hey, you need to reinstall - what's the matter, don't you just KNOW how to do that? Umm, no I don't. If you guys can't help me, I guess I'll just keep running my 7.0.483.000 version until my computer dies.
With help, I was able to determine that I have MS Windows XP Professional Version 2002 Service Pack 3, Intel (R), Celeron (R) CPU 2.00 GHz, 1.99 GHz, 512 MB RAM. Hopefully that is useful in determining a solution.
Also, I have had similar error messages trying to upgrade my Ad-Aware 6.0 software. I think my current version is from 2006. Again, got too aggravated and gave up.