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Thread: zone alarm removal tool >http://download.zonealarm.com/bin/fr...load/clean.exe

  1. #1
    jmarks Guest

    Default zone alarm removal tool >http://download.zonealarm.com/bin/fr...load/clean.exe

    I have seen a link to an .exe file that is identified in posts as a complete zone alarm removal tool. I have been unable to find any page on the ZA website explaining what it does, what products it is appropriate for and what the user should do to prepare before running the program.
    It seems quite unwise to download and run such a file without this info or at least "official" presentation of this utility by the company itself.
    Can anyone point me to a ZA page that might have this information?
    Thanks in advance!

  2. #2
    Join Date
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    Default Re: details on zone alarm removal tool

    Hi!
    I am not aware of a presentation page of the tool.

    Please note that this board is NOT monitored by ZA staff. We are ALL users here. To get an 'official' presentation of the removal tool you should contact the official ZA technical support. Link in my signature.

    Usually the tool should not be used unless suggested from support. Whatever you read here you will need to apply it at your own risk (or benefit). In principle you have agreed and signed up to the rules of this board to be able to post here. The rules also reflects the above 'user' orientated limitation of this platform

    Sorry,
    Fax
    Last edited by fax; April 13th, 2010 at 08:41 AM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: details on zone alarm removal tool

    I'm Sorry, We are all Users Here in this ZA User Supported Forum,

    Here is the Information that Explains the ZA Removal tool..
    I bleve the Removal tool works Only on ZA Version 7.0, 8.0, 9.0 & 9.1..
    Previous Versions of ZA can be removed with Windows ADD/Remove utility.

    use the new ZoneAlarm Removal Tool: Click here http://download.zonealarm.com/bin/fr...load/clean.exe

    Save to desktop, right click and "run as administrator" This tool will remove all ZoneAlarm products from your system.

    Please just download and run the tool, following the instructions displayed. (you can un-install without net connections)
    Last edited by GeorgeV; June 4th, 2011 at 01:38 PM.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  4. #4
    jmarks Guest

    Default Re: details on zone alarm removal tool

    Quote Originally Posted by GeorgeV View Post
    I'm Sorry, We are all Users Here in this ZA User Supported Forum,

    Here is the Information that Explains the ZA Removal tool..
    I bleve the Removal tool works Only on ZA Version 7.0, 8.0, 9.0 & 9.1..
    Previous Versions of ZA can be removed with Windows ADD/Remove utility.
    Do you know who wrote or posted this tool originally? does this originate from ZA?

    I very much appreciate your dedication to user support over the years. In these days of malware, an undocumented exe file run blindly by users has the potential to pose a serious risk.

  5. #5
    garywa Guest

    Default Re: details on zone alarm removal tool

    Quote Originally Posted by jmarks View Post
    Do you know who wrote or posted this tool originally? does this originate from ZA?
    Yes, it does originate from ZoneAlarm. Here is a KB article:

    http://www.zonealarm.com.au/main/kb_....asp?KBID=1870

    Just make sure you download it from the ZA links provided in these posts and not from an "external" website to avoid downloading a file that has been "tampered" with.

    From zonealarm.com: http://download.zonealarm.com/bin/fr...load/clean.exe
    Last edited by GeorgeV; June 4th, 2011 at 01:37 PM. Reason: updated ZA Removal tool link

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