ZoneAlarm Extreme Security Version 9.1.507.000
True Vector security engine vers 9.1.507.000
Driver Vers 9.1.503.000
AntiVirus/Anti Syware engine version 22.214.171.124, DAT file version 1013558304
Anti Spam vers 126.96.36.1993
ZoneAlarm ForceField 188.8.131.52
Operating System: Windows XP Media Center Edition Version 2002 SP3 - German version
AMD Turion 64 x2 Mobile
I recently bought Zonealarm Extreme. I installed it on both my Samsung and Acer laptops. I have no problems with the Samsung but the Acer will not update AV/AS. I get, "Error: Unable to connect to update server".
I have no third party Firewall. I have no conflicting AV/AS software.
I previously had Norton installed but this was removed/uninstalled before installing Zonealarm.
I have uninstalled and reinstalled the software acoupe of times. Both using the standard unistall, and when this did not make any difference, using the CPES uninstall exe. I have also brought the update servers ip addresses into my trusted zone. None of this has made any difference
I am now feeling fairly annoyed and a little worried as my AV signatures age daily.
I hope you can help.