Results 1 to 4 of 4

Thread: Toshiba L505 with Vista home prem, having a conflict

  1. #1
    JimisneW Guest

    Default Toshiba L505 with Vista home prem, having a conflict

    I have a toshiba L505 satellite laptop with Vista home premium.

    I have tried every thing I know to get za iss to load onto it and NOT get the

    bosd crash dump.

    I have run the set up as administrator and with out administrator.

    Every time I load ZA and restart the laptop I get the blue screen for crash

    dump.

    What I can not figure out is how to do a " clean " install of ZA.

    It never asks me to do a clean install.

    I have used the za removal tool to uninstall it several times but it always

    has my license key in it when I reinstall it

    I really need some help on this.

    TIA

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: Toshiba L505 with Vista home prem, having a conflict

    Please read this Toshiba "Sticky Note" thread at the top of the Install section..

    http://forums.zonealarm.com/showthread.php?t=70920
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    JimisneW Guest

    Default Re: Toshiba L505 with Vista home prem, having a conflict

    I tried everything in those other 2 threads and still got the blue crash dump
    screen after reboot.

    I even did a fresh install of the OS using the toshiba repair.

    reinstalled ZA ,, Again , I got that blue screen.

    uninstalled ZA and put a free anti virus on it and it works with out getting

    the blue screen.

    On my toshiba I have the realtek protection library and I uninstalled it like

    was said to do in one of those other threads.. Still a no go.

    I also disabled Win defender and firewall.. Still a no go.

    I even stopped win defender and firewall service.. Still a no go.

    When I tried to restart win defender and firewall the laptop would not

    boot up.

    Thats when I used the toshiba recovery software that is built in to do a

    fresh install...

    I am at a total loss on why ZA will not work on this laptop.

    Thanks for the help anywayz!

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: Toshiba L505 with Vista home prem, having a conflict

    Thanks for your Feedback..

    with a Valid ZA License key you can Contact ZA Tech Support free of charge..

    Please contact Tech Support Directly, with Details about your Laptop, and problem installing you version of ZAISS on the Toshiba Laptop..

    Click the Support link in my Signature..

    Please Post back here with your Progress Report so that Users of this Forum with a simular problem may benifit from the solution to your problem..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 9
    Last Post: December 7th, 2009, 08:01 PM
  2. ZA-Toshiba conflict. Help.
    By KJJ in forum ZoneAlarm Installation
    Replies: 1
    Last Post: October 2nd, 2009, 08:44 PM
  3. Vista Home Prem SP1 32 bit, DHCP, Trusted vs Internet - NO ACCESS
    By johnnydingo in forum ZoneAlarm Configuration
    Replies: 3
    Last Post: August 22nd, 2008, 03:30 AM
  4. ZA Pro query w/ Vista Home Prem 32bit
    By nsteen in forum General - Questions that don't fit any other category
    Replies: 0
    Last Post: July 13th, 2008, 05:34 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •