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Thread: win 7 + ZA Extreme

  1. #1
    firestormpt Guest

    Default win 7 + ZA Extreme

    Hi

    After install last version, i downloaded it today, i'm not enable to call any programs, they not respond.

    explorer, aplications, IE, nothing.

    I unnistall ZA and everything work fine :|

    what could be the problem ?

  2. #2
    Join Date
    Jun 2006
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    10,464

    Smile Re: win 7 + ZA Extreme

    Quote Originally Posted by firestormpt View Post
    Hi

    After install last version, i downloaded it today, i'm not enable to call any programs, they not respond.

    explorer, aplications, IE, nothing.

    I unnistall ZA and everything work fine :|

    what could be the problem ?

    This Forum exist to allow Volunteer experienced Zone Alarm Users to help the Few Users who encounter a problem with ZoneAlarm and need to be guided in the right direction..

    Whenever posting here- ZA version number (7.0,8.0,9.0,9.1, 9.1.507), Brand of Computer and CPU, is it a DeskTop or Laptop, List any other Security Programs installed.


    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country, without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..

    A.) You could have a Bad or Corrupted Install of ZAES, or



    B.) Conflict with other Security software Pre-installed on your Windows 7 computer?

    The simplest procedure is to :


    1.) Download the Latest installer preferably with IE Browser and no Download Manager/accelerator like Get-Right, Livewire, Bit-Torrent, uTorrent) and save it to your Hard drive.

    (MultiPlatform, installer will install on Both WinXP SP3 and Vista and Windows7)

    ZAFREE http://download.zonelabs.com/bin/fre...seHistory.html
    ZAP http://download.zonealarm.com/bin/free/information/zap/releaseHistory.html
    ZAAV http://download.zonealarm.com/bin/fr...seHistory.html
    ZASS http://download.zonealarm.com/bin/fr...seHistory.html
    ZAXS http://download.zonealarm.com/bin/free/information/zaxs/releaseHistory.html


    2.) Before you Uninstall your current ZA, UNcheck "Load ZA... at startup" (under Overview - Preferences tab)

    3.) Reboot the Computer. So that vsmon.exe/TrueVector will be removed from Memory

    4.) Now use the new ZoneAlarm Removal Tool: Click here http://download.zonealarm.com/bin/fr...load/clean.exe


    Save to desktop, right click and "run as administrator" This tool will remove all ZoneAlarm products from your system.

    Please just download and run the tool, following the instructions. (you can un-install without net connections)

    5.) Now Install the new update (clean) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..

    *** NOTICE: Please note that ZASS and ZAXS do not play nice with many overlapping security tools (even if disabled).

    To troubleshoot ZASS/ZAXS issues removethe other Security programs and (if you can't live without the other Security programs - Not Recomended) - Only re-install them once you see that ZA works as it should.

    *** For example, the Following programs may not work well with ZoneAlarm, Kaspersky (KAV) or (KISS),Norton/Symantec, McAfee,AVG, Spyspweeper, NOD32, Spyware Doctor, trojan hunter, adware, SpyBotSearch & Destroy, PC tools Threat Fire, any other Anti-virus, some Anti-spyware, Registry Guard or locking tools, etc...
    Last edited by GeorgeV; June 4th, 2011 at 01:20 PM.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    firestormpt Guest

    Default Re: win 7 + ZA Extreme

    Hi

    of course i haven't any other security application. Nothing. i formated my pc before install it.

    i will try that

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