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Thread: ID lock Alert when on facebook

  1. #1
    pjs246 Guest

    Default ID lock Alert when on facebook

    Hi,

    I found two postings from 2009, but no solutions yet.

    I added my email address to the myVault and now the ID Lock Alert pops up every few minutes when I am on Facebook.

    I am running ZoneAlarm Sec Suite 9.1.507.000.

    Oct 2009 postings:
    http://forums.zonealarm.com/showthre...Alert+Facebook

    http://forums.zonealarm.com/showthre...Alert+Facebook


    I tried adding the site(s) to the "Trusted Sites", but it won't save.

    The URL's causing the pop-ups all start with numbers.

    nnnnnnnnnnnnnn.channel32.facebook.com

    Has anyone else seen this and/or resolved it?

    Thanks!

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,286

    Default Re: ID lock Alert when on facebook

    Yes, sounds normal. Facebook uses that information during open transactions. There is no workaraound then removing the e-mail from the vault. The vault is to be used with specific data (Passwords, cc numbers, SSN, etc) not with common elements like an e-mail. You will get constantly bored in many sites trasmitting openly your e-mail.

    You may want to check with the official support (we are all users here) for any workaround. Link in my signature. They are closed on weekends.

    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    pjs246 Guest

    Default Re: ID lock Alert when on facebook

    Hi Fax.
    Thanks for the quick reply!

    I disagree that the vault is not meant to be used with common elements like email, for the simple fact that there is a category for it.

    * E-mail Address Maximum 60 characters. *

    It may have bugs, but it's there.

    I do agree that removing it from the vault is the only solution for now.

    I attempted to post with Facebook's 'report a bug' option, but got so dizzy with their intention 'help maze' that I'm not sure the posting was in the correct area.

    But at least I got this auto-reply:

    "Hi,

    Thank you for submitting this bug report and taking time to help us improve the site. Unfortunately, we are unable to respond to every bug report individually, but we are reading them.
    ...

    Thanks,
    The Facebook Team"

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,286

    Default Re: ID lock Alert when on facebook

    Thank you very much for your feedback. PLease note that we are all users here and since you have already took contact with ZA official support not much more can be said. I am therefore closing this thread.

    Please do not hesitate to open a new thread for any other ZA product related issues.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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