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Thread: 9.1.507.000 upgrade problem

  1. #1
    keendempster Guest

    Default 9.1.507.000 upgrade problem

    Having upgraded I find that components page is empty, ZA forgets settings and the PC has ground to a halt. I use XP Sp3 and my ZA info is,
    ZoneAlarm Security Suite version:9.1.507.000
    TrueVector version:9.1.507.000
    Driver version:9.1.503.000
    Anti-virus engine version:8.0.2.48
    Anti-virus signature DAT file version:1016739872
    AntiSpam version:6.0.0.2383
    ZoneAlarm Browser Security 1.5.149.0

    The question is, do I uninstall and re-install or go back to an older version?

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: 9.1.507.000 upgrade problem

    Hi!
    since you are using a retail version of ZA please contact ZA technical support directly (it is free for registered users). They will guide you through the process of removing your current ZA and reinstalling your old version. Link to technical support in my signature.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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