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Thread: New Network on every reboot

  1. #1
    cometbaby Guest

    Default New Network on every reboot

    ZA does not seem to remember that it has already been given permission to go into the trusted zone.

    Every single reboot, everything hangs BECAUSE computer cannot access internet .. BECAUSE .. ZA wants me to be there to allow it to establish a new network .. AGAIN. Hopefully there is a simple fix :-)

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Smile Re: New Network on every reboot

    Quote Originally Posted by cometbaby View Post
    ZA does not seem to remember that it has already been given permission to go into the trusted zone.

    Every single reboot, everything hangs BECAUSE computer cannot access internet .. BECAUSE .. ZA wants me to be there to allow it to establish a new network .. AGAIN. Hopefully there is a simple fix :-)

    Frequently Asked Question
    How to Configure ZoneAlarm when it continues to detect new networks:

    Answer
    Solution:

    To configure ZoneAlarm to automatically add a new network when detected
    so the pop-ups no longer occur, please perform the following steps.

    1) Open ZoneAlarm and click on the Firewall panel on the left.
    2) Click on the Main tab.
    3) Click on the Advanced button.
    4) Under the Network Settings, check either the Include networks in the
    Trusted Zone upon detection radio button or the Exclude networks in the
    Trusted Zone upon detection.
    5) Click OK.

    Notes

    You cannot remove or block an active network connection. As long as your
    subnet has already been detected, you should no longer receive network
    detection popup alerts.

    - Selecting Exclude networks from the Trusted Zone. Will always put new
    detected networks in the Internet (UNtrusted) Zone.
    - Selecting Include networks in the Trusted Zone. Will always put new
    detected networks in the Trusted Zone.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    GrandpaDavid Guest

    Unhappy Re: New Network on every reboot

    We're having the same problem on Windows 7 machines. No network nor authorized programs information is being retained though a restart. Always allowing networks into the trusted zone as a work-around kind of defeats whole the purpose of this part of ZoneAlarm doesn't it?

    This issue is showing up in some other forums also, so if we want to revert to the previous version, where is it found??


    Thanks, Gramps

  4. #4
    cometbaby Guest

    Default Re: New Network on every reboot

    Made the changes you suggested. Rebooted and got the popup regarding a new network again. I am running XP on this laptop and installed the new version of ZA Extreme Security v 9.1.008.000 about 1-1/2 weeks ago.

    From some of the posts, I gather this is a programming problem? Please advise my next step.

  5. #5
    ukb375 Guest

    Default Re: New Network on every reboot

    I have the same problem - ZA detects a new network 3 or 4 times a week. Why? There is no new network! Just the same one that there has always been. Every time it detects a new network I have to set all the program controls again - this is very frustrating and annoying.

    Why does this happen????

    Simon

  6. #6
    WalterVP Guest

    Default Re: New Network on every reboot

    Same problem here. Running ZA Internet Security Suite, v9.1.507.000, running on XP, been here years and never this problem.

    This problem started after the last updates. Forgets permission granted programs, finds new networks whenever I switch between wireless and wired here (laptop), even new wireless networks when I've plugged into the wired network. Won't remember changes in the time or what/where to scan for when it scans for viruses. These are what I've had to deal with so far.

    Agree with others this seems to happen after every reboot. Not certain so will take notice now and see when it changes.

  7. #7
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: New Network on every reboot

    If your have a Current valid ZA License Key, Please click on the Tech Support Live Chat link in my Signature..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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