Subscription renewed March 25, and charged to my credit card that day. The email that announced it said no further action necessary. However, the days remaining kept going donw.
By chat, I was told that I had to upgrade to 91 507. Good idea, so I did. Days kept going down.
By another chat, I was told that I had to remove ZA and install again, by a rather complicated process. Is this true, or am I being given work to do for the fun of it?
Perhaps I should ask the question more positively: What do I do to get my subscription to show? I am down to 5 days now.
I have XP fully updated, lots of memory. Zone Alarm works, so do not go in the wrong direction in trying to help me. It is just that the subscription is about to expire even though I did renew.
Thank you for your help.