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Thread: ZAISS resets settings every week

  1. #1
    bilarc Guest

    Default ZAISS resets settings every week

    Hi,
    Every week I have to configure ZAISS settings (firewall zones, programs settings, etc) because it reset them.

    I tried ZA reset database (Ctrl+Shift + right click on ZA icon) and nothing changes. After that, I tried ZA clean uninstall with removal tool (cpes_clean.exe) but anything solves the issue.

    Anyone nows how to solve this problem?

    Thanks for your help!!!

    Running:
    Windows XP - SP3
    ZoneAlarm Security Suite version:9.1.507.000
    TrueVector version:9.1.507.000
    Driver version:9.1.503.000
    Anti-virus engine version:8.0.2.48
    Anti-virus signature DAT file version:1016810400
    AntiSpam version:6.0.0.2383
    Last edited by bilarc; April 27th, 2010 at 07:00 AM.

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: ZAISS resets settings every week

    See here:
    http://forums.zonealarm.com/showthread.php?t=74045

    Just few messages below your. It is related to ZA Extreme and not ZASS so, be careful on not installing the wrong version!

    Considering you are a retail user of a ZA product the best is to contact directly the official technical support. Its free for registered users.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    bilarc Guest

    Default Re: ZAISS resets settings every week

    Thanks,
    I will try official technical support.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: ZAISS resets settings every week

    You're welcome!

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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