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Thread: Problem downloading Free Zone Alarm 9

  1. #1
    jbr97b Guest

    Default Problem downloading Free Zone Alarm 9

    Hello,
    I have been trying to download free version 9 for about two months and get the same problem every time.
    The initial download is successfull and then a scan for virus's.
    After I click to activate the exe., I get the messages that ZA is trying to access the internet, which I allow. The internet connection is on.
    Then everything stops, and I get the message "Server is not responding"
    Can anyone help me with this problem?

  2. #2
    garywa Guest

    Default Re: Problem downloading Free Zone Alarm 9

    Not many of us here use the free version but let me start by asking a few questions.

    What brand of PC or laptop? What version of Windows - XP, Vista, Win 7 - and what service packs? CPU, memory, etc.

    If you look below, I put this info in my sig.

    Is the error coming from ZA or from Windows? What website are you downloading ZA from - zonealarm.com or some other website?

    I am using ZA Internet Security Suite (ZASS)

    ZoneAlarm Security Suite version:9.1.008.000
    TrueVector version:9.1.008.000
    Driver version:9.1.008.000
    Anti-virus engine version:8.0.2.42
    Anti-virus signature DAT file version:1013677376
    AntiSpam version:6.0.0.2383

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