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Thread: ZA ISS Blue Screen when adding FW rule

  1. #1
    cbayes Guest

    Angry ZA ISS Blue Screen when adding FW rule

    I frequently connect to various networks (home, office, friends, etc.). I know, for example, that I can trust my office network so I'm trying to setup an expert firewall rule. I created a group that has my office subnet. Then I create an expert rule with the Source as "My Computer" and "MyCompany", and the Destination of "My Computer" and "MyCompany". Protcol is Any and Time is Any. Then I click OK.

    So far, so good, but when I click apply I get a BSoD. Any idea what is causing this, or how to fix it?

    This just started happening after the last product update. Prior to that I was able to create this rule with no problems.

    Thanks,

    Chuck
    ZA Sec Suite ver 9.1.507.000
    TV Sec Eng ver 9.1.507.000
    Driver Ver 9.1.503.000
    Anti-Vir/Spy eng ver 8.0.2.48, Dat file 1017201248
    AndiSPam ver 6.0.0.2383
    ZA Browser Sec 1.5.149.0
    Update service expires in over 330 days
    Last edited by GeorgeV; May 1st, 2010 at 06:56 AM.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: ZA ISS Blue Screen when adding FW rule

    Contact ZA Tech Support with Details of your BSOD..

    Whenever Contacting ZA Tech Support, it is always advisable to list your:Windows OS (XP SP 2-3 / Vista SP1-2 / Windows 7 32-Bit/64-Bit), your ZoneAlarm product Type (Free,Pro,AV, Suite,Extreme) and ZA version number (7.0,8.0,9.0,9.1), Brand of Computer and CPU, is it a DeskTop or Laptop, List any other Security Programs installed.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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