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Thread: SOLVED] VPN - accessing work subnet --> VPN host as trusted

  1. #1
    b1john Guest

    Default SOLVED] VPN - accessing work subnet --> VPN host as trusted

    Iím sure this has been discussed previously, but trying to find that 1 article. Iíve been using ZoneAlarm for some time. However, having problems getting it to work with Windows 7 64 bit and my VPN client. I can connect my VPN client just find. The problem is in accessing any of the machines on the other side. Seems that all of the addresses at work are blocked. When I connect with ZoneAlarm shutdown, everything works fine.
    Iíve attempted to enter the subnet used at work as a trusted zone in the form of nnn.nnn.0.0 255.255.255.0 . Iím just not getting anywhere. Pointers appreciated.
    --Bob
    Last edited by fax; May 21st, 2010 at 09:41 AM. Reason: Title

  2. #2
    Join Date
    Nov 2004
    Location
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    Default Re: VPN - accessing work subnet

    Hi!

    please try to review the troubleshooting guide in the ZA user manual:
    http://download.zonealarm.com/bin/me...ser_manual.pdf
    (page 197).

    If you have still problems and you have licensed version of ZA please contact ZA technical support directly. Link in my signature. Note that ZA support is closed on weekends.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    b1john Guest

    Default Re: VPN - accessing work subnet

    I'd already goin through the manual prior to posting. But tried adding the host name for our VPN host and everything started working.

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: VPN - accessing work subnet

    Great! Issue solved then...
    Thank you for posting back the solution.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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