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Thread: Problem installing ZA free firewall V9

  1. #1
    pachinko Guest

    Default Problem installing ZA free firewall V9

    Dell Latitude D620 laptop / Windows XP Pro SP3
    Wave Embassy Security software with TPM, preboot authentication, etc.

    I was running the free ZA firewall V8 on my laptop and, aside from the annoying nag popup, it was working reasonably well.

    Yesterday I uninstalled it and then installed the latest V92 and it has totally screwed up everything. When it is installed and running the laptop cannot communicate with the outside. If I try to connect to the internet the browser just gives up. I cannot connect to other computers in the network either. If I ping another computer the window freezes for 90 seconds and then the ping response comes in successful reporting a delay of only miliseconds. Somehow ZA is delaying the process.

    If I remove ZA then everything is fine.

    In the process of reinstalling and removing ZA several times other things have become corrupted or had a conflict with ZA. As Zonealarm was not working correctly I tried installing Comodo firewall but that was not working correctly either so I removed it. At some points the computer would not boot and I had to return to the last good known configuration which seemed to corrupt other things. At this point I have spent many hours with this mess and just wish I could return to the way things were 24 hours ago but that seems hopeless as the system is all messed up now.

    I do not want to be without a firewall. What is my best bet now? Try to get V9 to work? Try to return to V8?

  2. #2
    Join Date
    Nov 2004

    Default Re: Problem installing ZA free firewall V9

    May be there was a problem in the install (incomplete) or previous ZA did not remove correctly.

    I would try to use the ZA removal tool first to be sure no ZA files are on the system.

    Double check for ZA left overs (check for files and folders):
    I cannot find or run the ZoneAlarm install program (XP/2000)

    Backup your system and try again. If it still fails you system may have some specific conflicts with the new version of ZA. Just move back to your previous ZA.


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