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Thread: [Solved] Zone Alarm and Cisco VPN difficulty.

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  1. #1
    ncudmore Guest

    Default [Solved] Zone Alarm and Cisco VPN difficulty.

    Same issue here with Windows 7 64bit and ZA 9.1.503.00 with Cisco 5.0.07.0290.

    If I run the VPN client with ZA running I get a connection to the VPN, my IP is setup and DNS servers set; but I can't connect to the internal network, all the packets are either dropped or discarded by the VPN client.

    However, if I stop ZA first, start the VPN client, connnect then restart ZA everything works fine.

    Also tried the connection with the shrew soft VPM client with the same result.

  2. #2
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,636

    Default Re: Zone Alarm and Cisco VPN difficulty.

    Hello,

    make sure you have enable the following advanced firewall options

    Allow VPN protocols
    Allow uncommon protocols at high security
    Enable IPv6 networking

    Also clear your firewall logs and turn on ALL logging then restart your PC and try the connection again. If it fails, then check your logs and if ZA is blocking the connection there will be something logged showing what is being blocked in the firewall logs.


    Forum Moderator
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    ncudmore Guest

    Unhappy Re: Zone Alarm and Cisco VPN difficulty.

    All of this was done... I also deleted the log file before the reboot. Nothing shows in the ZA Firewall log; but opening the actual log file it shows the following:-

    ZoneAlarm Logging Client v9.1.507.000
    Windows 7 x64-6.1.7600--SMP
    type,date,time,source,destination,transport (Security)
    type,date,time,virus name,file name,mode,e-mail id (Anti-Virus)
    type,date,time,source,destination,action,service (IM Security)
    type,date,time,source,destination,program,action (Malicious Code Protection)
    type,date,time,action,product,file,event,subevent, class,data,data,... (OSFirewall)
    type,date,time,name,type,mode (Anti-Spyware)
    AV/update,2010/05/27,09:37:00 +1:00 GMT,,Update Install Completed,Auto
    ZLUpdate,2010/05/27,09:37:02 +1:00 GMT,,,Auto
    OSFW,2010/05/27,09:40:20 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:20 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:20 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:20 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:20 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:20 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:24 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:24 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:24 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:24 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:24 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:24 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:26 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:26 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:26 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:26 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:26 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:26 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:28 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:28 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:28 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:28 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:28 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    OSFW,2010/05/27,09:40:28 +1:00 GMT,BLOCKED,Host Process for Windows Services,C:\Windows\System32\svchost.exe,REGISTRY, SETKEY,SRC,HKCS\SERVICES\VSDATANT
    ZLUpdate,2010/05/27,09:56:14 +1:00 GMT,,,Auto
    AV/update,2010/05/27,09:57:50 +1:00 GMT,,Update Install Completed,Auto
    ZLUpdate,2010/05/27,09:58:08 +1:00 GMT,,,Auto
    FWIN,2010/05/27,10:04:46 +1:00 GMT,92.122.208.107:80,192.168.1.106:49213,TCP (flags:AF)
    FWIN,2010/05/27,10:04:46 +1:00 GMT,92.122.208.115:80,192.168.1.106:49214,TCP (flags:AF)

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,288

    Default Re: Zone Alarm and Cisco VPN difficulty.

    Please also check the troubleshooting steps detailed here:
    http://download.zonealarm.com/bin/me...ser_manual.pdf

    Page 197

    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #5
    karmavore Guest

    Default Re: Zone Alarm and Cisco VPN difficulty.

    Same exact issue here. Was just about to post a new topic.

    The only difference being I have to completely uninstall ZA to connect.

    Shutting down ZA does not help.

  6. #6
    karmavore Guest

    Default Re: Zone Alarm and Cisco VPN difficulty.

    Quote Originally Posted by Forum-Moderator View Post
    Some exact descriptions of the error.

    Forum Moderator

    When I said "exact" I meant exact... well, nearly.

    Here goes:
    Lenovo G550
    Win 7 x64 (Professional)
    ZASS 9.1.507
    Cisco VPN Client 5.0.07.0290
    I've tried everything above. Reinstalling. Everything I could find. I can only browse when I uninstall, not shutdown, ZA.

    Thanks,

    Lucas.

  7. #7
    ba0645 Guest

    Default Re: Zone Alarm and Cisco VPN difficulty.

    Hello,
    seem to have same problems when running Shrew VPN with ZoneAlarmExtreme and Windows 7 32Bit.
    Will this be fixed soon? I really need to establish VPN connection to our office. Deinstalling ZA is no option.

    Have latest Version 9.3.037.000 up and running.

    How many users do you need to start getting this fixed?

    Hope to hear from you soon.

  8. #8
    Zakalwe Guest

    Default Zone Alarm and Cisco VPN difficulty #2

    Hi,

    Sorry for bringing this up again but a closed thread is a closed thread. I had the same issues with zonealarm and, in my case, shrewsoft VPN under win7 pro 64bit as described in the original thread and I found an easy workaround which solved the problem for me.

    1. uninstall zonelarm
    2. reinstall zonealarm while being connected to your VPN server.

    several reboots and stuff later and both zonealarm and shrewsoft still work happily next to each other

    enjoy,

    Marc

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