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Thread: [Solved] Zone Alarm and Cisco VPN difficulty.

  1. #21
    Join Date
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    Default Re: Zone Alarm and Cisco VPN difficulty.

    Thank you for your uploads we got them all.

    They have been assigned to a ticket for Dev to look at.


    Forum Moderator
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  2. #22
    mtSunk Guest

    Default Re: Zone Alarm and Cisco VPN difficulty.

    Quote Originally Posted by Forum-Moderator View Post
    Thank you for your uploads we got them all.

    They have been assigned to a ticket for Dev to look at.
    Thanks. When can we expect to hear something?

  3. #23
    mtSunk Guest

    Default Re: Zone Alarm and Cisco VPN difficulty.

    Quote Originally Posted by mtSunk View Post
    Thanks. When can we expect to hear something?
    It's now been a week. Any news? Is there someone specific on the support staff we can communicate with?

  4. #24
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    Default Re: Zone Alarm and Cisco VPN difficulty.

    A bug fix release has been announced in around two weeks.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  5. #25
    Join Date
    Dec 2002
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    Default Re: Zone Alarm and Cisco VPN difficulty.

    Sorry no news.

    Just to let you know how ZA works and this is how its been for the past 9 years.

    We do not produce one off patch or fixes. Priority is determined by severity of issue and the number of users its affecting out of our 1 million + user paid base.

    I don't think there will be a fix in the next release which is due out in one or two weeks.

    Chances are better the IF the logs sent show us the issue it could get fixed in a later release but no eta when that will be.

    Its a 50/50 chance the logs will not have the information that allows us to correct the issue. We depend mostly on trying to recreate the issue in house to fix specialized issues like this.

    So all we can say is keep trying new versions as they are released.

    There no guarantees it will get fixed.


    Forum Moderator
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  6. #26
    pete05uk Guest

    Default Re: Zone Alarm and Cisco VPN difficulty.

    Is there any update on this? I have just purchased Zone Alarm Extreme Security ver 9.3.014.000 and use Cisco VPN Client V 5.0.06.0160 running on Windows 7 Prof 64BIT edition, and am having the exact same issue, I can connect successful to my work network, but am then unable to browse any work/public resources.

  7. #27
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    1,636

    Default Re: Zone Alarm and Cisco VPN difficulty.

    Sorry we havent been able to pin point the issue.


    A fix to the issue is not comming soon.


    Forum Moderator
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  8. #28
    stephanhughson Guest

    Default Re: Zone Alarm and Cisco VPN difficulty.

    Can anyone in this thread let me know if you are still having this same issue?

    I am seeing a problem that looks identical.

    Was this ever fixed?

  9. #29
    Join Date
    Dec 2002
    Location
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    Default Re: Zone Alarm and Cisco VPN difficulty.

    Sorry We have been unable to pinpoint the issue and it has not been fixed.


    Forum Moderator
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  10. #30
    ba0645 Guest

    Default Re: Zone Alarm and Cisco VPN difficulty.

    Hello,
    seem to have same problems when running Shrew VPN with ZoneAlarmExtreme and Windows 7 32Bit.
    Will this be fixed soon? I really need to establish VPN connection to our office. Deinstalling ZA is no option.

    Have latest Version 9.3.037.000 up and running.

    How many users do you need to start getting this fixed?

    Hope to hear from you soon.

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