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Thread: Go To Meeting

  1. #1
    Dino2011 Guest

    Default Go To Meeting

    I use Go To Meeting a lot, one of the organizers wanted me to present during a webinar and after they made me the presenter all the people on the webinar could only see my screen as a black screen

    The Citrix support say that ZoneAlarm can cause this to happen, that there are security features that prevent my screen being viewed remotely.

    Does anyone know how to allow the remote viewing

    Thanks

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: Go To Meeting

    Exact version of ZA used?
    What you describe can be caused by antiloggers or antiscreen grabbers but ZAfree has not this option at all.

    Thanks,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Dino2011 Guest

    Default Re: Go To Meeting

    I am using ZoneAlarm Extreme Security version 9.3.0.37.000

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: Go To Meeting

    Turn off ZAE's anti-KeyLogger function under Browser Security > ForceField > Settings > Advanced and turning off the "Block programs that secretly record your keystrokes". Or thick on the option for protecting the web browser only for secure sites (screen grabbers will work unless a secure site is opened).

    Reboot the PC.

    Fax
    Last edited by fax; February 23rd, 2011 at 12:30 AM.

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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