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Thread: More than half of all SPAM is getting past ZA's Junk Email Filter

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  1. #1
    joems Guest

    Default More than half of all SPAM is getting past ZA's Junk Email Filter

    Until a few weeks ago, Zone Alarm typically caught about 99% of all spam sent to me, with few false positives. But a few weeks ago, Zone Alarm started letting through more than half of all spam. I haven't changed any settings and this is happening on both of my computers.

    I had this problem back in 2008 and it went away, apparently on its own, after a few days, but this time it's not going away.

    Does anyone have any ideas on what's causing this or how to fix it?

    Here is my Zone Alarm set-up:
    Windows XP
    ZoneAlarm Extreme Security version:9.0.114.000
    TrueVector version:9.0.114.000
    Driver version:9.0.114.000
    Anti-virus engine version:8.0.1.33
    Anti-virus signature DAT file version:995073504
    AntiSpam version:6.0.0.2383
    ZoneAlarm ForceField 1.5.36.15
    ZoneAlarm ForceField Spyware Scanner 1.5.36.15
    ZoneAlarm ForceField Anti-Phishing Database 1.2.104.0
    ZoneAlarm ForceField Spyware Sites Database 03.895

    Thanks,
    Joel

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,292

    Default Re: More than half of all SPAM is getting past ZA's Junk Email Filter

    I would compact the outlook inbox, this usually helps + you are running a very old ZA build. Update to latest version 9.1.507, it includes also a new version of the antispam.

    Cheers,
    Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Join Date
    Dec 2002
    Location
    San Carlos, California
    Posts
    1,641

    Default Re: More than half of all SPAM is getting past ZA's Junk Email Filter

    Hello,

    ZoneAlarm is very aware that the spam filter has become over time less and less effective.

    Product management is analyzing the situation to determine the best action to take.

    We have no eta when or if it will be fixed or improved.

    Best regards,
    Forum Moderator
    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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