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Thread: ZA 9.1.603 BSOD Win7x32

  1. #1
    searinox Guest

    Exclamation ZA 9.1.603 BSOD Win7x32

    Bluescreen occured while browsing the internet with the latest I2P client as a proxy. Browser was latest Firefox. Google Search was clicked in Google Toolbar when it happened. Tried to reproduce, to no avail - might be random occurence, just need to figure out how often. vsmon is reported as cause.

    Minidump linked in hopes of improving stability with future builds.

    http://rapidshare.com/files/39714287...15-01.dmp.html
    Last edited by searinox; June 9th, 2010 at 09:39 AM.

  2. #2
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    Default Re: ZA 9.1.603 BSOD Win7x32

    Have you already patched your window 7 with specific MS hotfixes?

    http://support.microsoft.com/kb/976759
    http://support.microsoft.com/kb/979278

    These needs to be installed without ZA. These are specific MS fixes that addresses BSOD + other FW issues.

    Fax

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  3. #3
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    Default Re: ZA 9.1.603 BSOD Win7x32

    btw, dmp does not point to any ZA file.... but not an expert on reading dumps.

    Fax

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  4. #4
    searinox Guest

    Default Re: ZA 9.1.603 BSOD Win7x32

    Every single update, optional or important, available on WU to date was installed with the obvious exception of the 35 language packs.

    Checking the OS for the two patches...

    Patches were missing, proceeded with download and install. Will hopefully report back with better news.

    Are these two patches to be included in Win7 SP1?

    Pardon, but my analisys of the minidump in WinDbg shows:

    BugCheck 4A, {82ca84c2, 2, 0, 0}

    Probably caused by : ntkrpamp.exe ( nt!NtDeviceIoControlFile+0 )

    Followup: MachineOwner

    Upon typing "!analyze -v" the following details are provided:

    PROCESS_NAME: vsmon.exe

    BUGCHECK_STR: RAISED_IRQL_FAULT

    FAULTING_IP:
    nt!NtDeviceIoControlFile+0
    82ca84c2 8bff mov edi,edi

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    CURRENT_IRQL: 0

    LAST_CONTROL_TRANSFER: from 779b64f4 to 82a8e7b9

    STACK_TEXT:
    98457d34 779b64f4 badb0d00 0270ea6c 00000000 nt!KiServiceExit2+0x160
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    0270eac4 00000000 00000000 00000000 00000000 0x779b64f4


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!NtDeviceIoControlFile+0
    82ca84c2 8bff mov edi,edi

    SYMBOL_NAME: nt!NtDeviceIoControlFile+0

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME: ntkrpamp.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 4b88cacf

    FAILURE_BUCKET_ID: RAISED_IRQL_FAULT_vsmon.exe_nt!NtDeviceIoControlFi le+0

    BUCKET_ID: RAISED_IRQL_FAULT_vsmon.exe_nt!NtDeviceIoControlFi le+0
    Last edited by searinox; June 9th, 2010 at 09:59 AM.

  5. #5
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    Default Re: ZA 9.1.603 BSOD Win7x32

    Yes, these patches will be released in SP1

    Fax
    Last edited by fax; June 9th, 2010 at 11:02 AM.

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  6. #6
    searinox Guest

    Default Re: ZA 9.1.603 BSOD Win7x32

    Great to know. Oddly enough, the 32bit win7 ran only for a few hours after installing ZA before the BSOD. However, the 64bit win7 I have on another machine has been running round the clock for days and with more intensive use without a hitch. This 2nd OS however, does not have I2P.

  7. #7
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    Default Re: ZA 9.1.603 BSOD Win7x32

    Try the MS fixes on the problematic system. It is essential you fully remove ZA before applying the patches otherwise they will not install correctly.

    Click here for ZA Support
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  8. #8
    searinox Guest

    Default Re: ZA 9.1.603 BSOD Win7x32

    Since these patches will be included in Win7 SP1, will I have to remove ZA prior to installing the service pack aswell?

  9. #9
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    Default Re: ZA 9.1.603 BSOD Win7x32

    Good question, no idea...

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  10. #10
    searinox Guest

    Default Re: ZA 9.1.603 BSOD Win7x32

    Another problem. This time the whole system froze. No minidumps obviously. This definetly happens when ZA and I2P combine. Have it checked out please?

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