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Thread: Antivirus Scan stops at 85,400 files

  1. #1
    Dcw01 Guest

    Default Antivirus Scan stops at 85,400 files

    I never have problems with ZoneAlarm but I noticed the other day that the scan was not completing--both the files scanned count and timer stop. It stops at around 85,400 files.

    I researched this issue and found many other reports of the same problem.
    -Using the "Target" menu to skip the file or folder the scan stops at only causes the next scan to stop at a lower file number like 85,399 and so one.
    -Turning off "On-Access scanning" turns off the scanning function for this version of Zonealarm and prompts to turn it back on.
    -Anti virus will not start in safe mode. No error message.
    -Uninstall and reinstall. I thought this worked because I was able to do a full scan once after reinstalling, but the second scan stalled in the original way at the same file number scanned.

    OS Name Microsoft Windows 2000 Professional
    Version 5.0.2195 Service Pack 4 Build 2195
    OS Manufacturer Microsoft Corporation
    System Manufacturer MICRO-STAR INTERANTONAL CO.,LTD
    System Model MS-7536
    System Type X86-based PC
    Processor x86 Family 15 Model 4 Stepping 9

    GenuineIntel ~2999 Mhz
    BIOS Version 04/22/08
    Windows Directory C:\WINNT
    System Directory C:\WINNT\system32
    Boot Device \Device\Harddisk0\Partition1
    Locale United States
    Time Zone Pacific Standard Time
    Total Physical Memory 1,047,856 KB
    Available Physical Memory 320,696 KB
    Total Virtual Memory 6,088,740 KB
    Available Virtual Memory 4,456,492 KB
    Page File Space 5,040,884 KB
    Page File C:\pagefile.sys

    ZoneAlarm Anti-virus 7.0.462.000
    TrueVector Security engine version 7.0.462.000
    Driver version 7.0.462.000
    Anti-virus version 3, DAT file version 1019715778

    Please offer suggestions.
    Last edited by Dcw01; June 9th, 2010 at 08:02 PM. Reason: add point.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Angry Re: Antivirus Scan stops at 85,400 files on Win2000

    Quote Originally Posted by Dcw01 View Post
    I never have problems with ZoneAlarm but I noticed the other day that the scan was not completing--both the files scanned count and timer stop. It stops at around 85,400 files.

    I researched this issue and found many other reports of the same problem.
    -Using the "Target" menu to skip the file or folder the scan stops at only causes the next scan to stop at a lower file number like 85,399 and so one.
    -Turning off "On-Access scanning" turns off the scanning function for this version of Zonealarm and prompts to turn it back on.
    -Anti virus will not start in safe mode. No error message.
    -Uninstall and reinstall. I thought this worked because I was able to do a full scan once after reinstalling, but the second scan stalled in the original way at the same file number scanned.

    OS Name Microsoft Windows 2000 Professional
    Version 5.0.2195 Service Pack 4 Build 2195
    OS Manufacturer Microsoft Corporation
    System Manufacturer MICRO-STAR INTERANTONAL CO.,LTD
    System Model MS-7536
    System Type X86-based PC
    Processor x86 Family 15 Model 4 Stepping 9

    GenuineIntel ~2999 Mhz
    BIOS Version 04/22/08
    Windows Directory C:\WINNT
    System Directory C:\WINNT\system32
    Boot Device \Device\Harddisk0\Partition1
    Locale United States
    Time Zone Pacific Standard Time
    Total Physical Memory 1,047,856 KB
    Available Physical Memory 320,696 KB
    Total Virtual Memory 6,088,740 KB
    Available Virtual Memory 4,456,492 KB
    Page File Space 5,040,884 KB
    Page File C:\pagefile.sys

    ZoneAlarm Anti-virus 7.0.462.000
    TrueVector Security engine version 7.0.462.000
    Driver version 7.0.462.000
    Anti-virus version 3, DAT file version 1019715778

    Please offer suggestions.


    Solution:

    Here is the official statement from ZoneAlarm on discontinuing support for 98/ME and 2000 operating systems.
    http://www.zonealarm.com/security/en-us/system-requirements-zonealarm-products.htm#4
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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    Closed Sundays and Holidays

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